The Centre has directed IndiGo, India’s largest airline, to cut its daily operations by 10 per cent following days of severe disruptions that saw over 2,000 flight cancellations.
Despite the airline’s claims that operations had stabilised, the government said the scale of cancellations warranted decisive intervention. With IndiGo operating around 2,200 flights a day, the mandated reduction means over 200 additional flights will now be cancelled.
In a statement on X, IndiGo said: “The ministry considers it necessary to curtail overall IndiGo routes to stabilise operations and reduce cancellations. A 10 per cent curtailment has been ordered. While implementing this, IndiGo will continue to serve all its destinations.”
The airline added that it had been instructed to follow all directives issued by the Ministry of Civil Aviation, including fare caps and passenger convenience measures, without exception.
Government Steps Up Action
Civil Aviation Minister K Ram Mohan Naidu confirmed the development on X, shortly after IndiGo CEO Pieter Elbers was summoned to the ministry for a review meeting. The decision also follows the DGCA’s earlier order for a 5 per cent curtailment—now doubled by the ministry.
IndiGo said it has completed 100 per cent refunds for flights affected until December 6. The government has directed the airline to expedite remaining refunds and ensure timely baggage delivery for impacted passengers.
Before meeting officials, Elbers had said the airline was “back on its feet” and thanked customers for their support.
However, the government maintained that IndiGo would face strong action if operational lapses continued. The DGCA has already issued show-cause notices to the airline’s top management and initiated an investigation. “Strict and appropriate action under the Aircraft Act and Rules will be taken based on the findings,” Minister Naidu said.
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