Taxpayers Struggle as ITR E-Filing Portal Faces Glitches; Calls for Extension Grow.
Many taxpayers are still facing difficulties filing their Income Tax Returns (ITR) for assessment year 2025-26, as the Income Tax e-filing portal continues to experience technical issues.
The Central Board of Direct Taxes (CBDT) had extended the filing deadline by one day, from September 15 to September 16. However, no further extensions have been announced, despite growing public demand.
The portal, maintained by Infosys, has reportedly been facing persistent glitches. Users have taken to X (formerly Twitter) to express frustration. Chartered Accountant Himank Singla said that despite the issues, “CBDT has refused to extend ITR deadlines,” and added that the Income Tax Practitioners Association (ITPA) and several bar and tax associations plan to file a joint writ petition before the Punjab & Haryana High Court.
Another user, Nitin Malik, shared a screenshot of the malfunctioning portal, writing, “There is no use of extending ITR filing date while your portal is not working. Trying to complete ITR for the last few days, but due to glitches, it won’t happen. Please do something to restore portal functionality.”
Earlier, the Income Tax Department clarified on X that the due date for ITR filing, originally July 31, 2025, had been extended to September 16, 2025. The portal was scheduled for maintenance from 12:00 AM to 2:30 AM on September 16.
The department noted that over 7 crore ITRs have been filed so far and urged remaining taxpayers to complete their filings. A 24×7 helpdesk, along with support via calls, live chats, WebEx sessions, and social media, has been set up to assist taxpayers.
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